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Provides customer support for a music streaming platform in Polish and English, assisting users with account, technical, and billing inquiries.
Provides customer support via email and phone to property managers and parking customers, troubleshooting issues and ensuring high satisfaction while following established processes.
At Parkade, we’re on a mission to transform the way buildings think about and manage their parking. Our platform helps multifamily and commercial properties unlock new revenue, streamline operations, and deliver a dramatically better experience for tenants and residents (“parkers”). We’re a fast-growing, venture-backed startup with an ambitious team and a huge opportunity ahead of us.
We have a network of properties we currently work with, and we’re growing that footprint every day. We need to ensure that our existing customers have a top-notch parking experience and that’s where our Support team comes in.
Primary responsibilities include:
Provide high-quality support via email and phone to property managers and parking customers on all issues, including but not limited to app/website troubleshooting, assistance booking or adjusting pricing, parking enforcement (fee issuance, towing vehicles), and ad-hoc requests related to parking organization and management.
Follow all established processes, policies, and legal requirements without deviation; demonstrate accurate recall and application of training in every ticket.
Maintain a consistent, high-quality voice and tone aligned with company and brand standards.
Exercise sound judgment in prioritizing issues, escalating as appropriate, and ensuring follow-through for customer issues.
Communicate with precision, utilizing correct grammar and concise wording, removing ambiguity whenever possible, to ensure property managers and our end users are never confused and constantly educated on how to best utilize Parkade.
Document actions, decisions, and outcomes on all tickets as needed.
Be accountable for ticket outcomes, customer satisfaction, resolution quality, and team SLAs and KPIs.
Identify patterns, recurring issues, and gaps in our product or process, surface insights to the team, and assist in implementing solutions.
Make decisions without direct oversight as needed and identify and report issues up the chain as needed.
Partner with cross-functional teams, including Operations, to support existing properties and facilitate onboarding, implementation, and ongoing needs for new properties.
We are currently hiring for the following shift:
Monday, Tuesday, Thursday, Friday, and Saturday*
9:00am - 6:00pm PT, including a 1-hour lunch
Minimum hours a week: 40
* These days are subject to change
Background. 1–3 years of experience in customer support, operations, or success—ideally within a SaaS startup or a rapidly evolving B2B environment.
Adaptability: You are comfortable making decisions when information is incomplete and can pivot quickly as our product evolves.
Proactive Problem Solving: A “self-starter” mentality with a proven ability to research and resolve complex technical issues that don’t always have a handbook.
Ownership: You know how to manage your own queue, multitask across different platforms, and prioritize high-impact issues without constant supervision.
Exceptional Communication: You write and speak with precision and empathy. You can translate “tech-speak” into simple, actionable instructions for customers.
AI-Forward: You are comfortable leveraging AI tools and automation to speed up your workflow without losing the human touch.
Platform Proficiency: Experience with modern support ecosystems (e.g., Front, Zendesk, or Intercom) and a knack for learning new internal tools quickly.
Data Literacy: Ability to navigate spreadsheets (Excel/Sheets), interpret basic reporting, and use data to back up your troubleshooting.
Decision Maker. You can confidently make a judgment call without needing to involve POCs or account admins.
Technical Aptitude: Basic understanding of how web-based software works (e.g., clearing cache/cookies, identifying browser errors, or understanding API basics).
Feedback Loop: A desire to not just fix the customer’s problem, but to document the solution and provide feedback to the Product team to prevent the issue from happening again.
Understand every aspect of the Parkade product and how it works
Understand who Parkade’s customers are, and their current needs
Understand our processes, policies, and support structure, and be able to operate in alignment with them
Ensure our building operations processes are running smoothly, and suggest improvements to those processes
Assist with onboarding new customers, solve existing customers’ problems, and expand our footprint through operational ingenuity
Experience in property management (property manager, leasing agent, etc.)
Proficiency in the use of data platforms or internal tools (like Retool, Looker, or basic SQL) is highly desirable
You care deeply about problems related to transportation, parking, urban living, and efficient use of space and resources in cities
Compensation range: $24.00 - $30.00/hour
Medical, dental, and vision coverage for full-time employees
PTO for full-time employees
Monthly cell phone stipend and one-time home-office allowance, company laptop
Sells personalized learning products to K-12 educators through demos, cold outreach, and relationship building while meeting revenue targets.
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Associate Educational Sales Consultants to join our team. #LI-REMOTE
At some companies, sales is a science. At IXL Learning, it’s more like an ever-evolving art. We are looking for creative thinkers who can master our strategies and processes, and then come up with even better ones. We are looking for competitive spirits who will get a thrill from playing a pivotal role in the growth and success of our products. We are looking for people with energy and compassion, who can make learning about IXL an enjoyable experience for educators.
This is a remote sales position for candidates located in South Carolina, preferably in the Charleston area. #LI-SOUTHCAROLINA
IXL Learning is the country’s largest EdTech company. We reach millions of learners through our diverse range of products. For example:
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Sells IXL Learning educational products to K-12 educators through prospecting, demos, and relationship building, with 50% travel to customer sites.
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Associate Educational Sales Consultants to join our team. #LI-REMOTE
At some companies, sales is a science. At IXL Learning, it’s more like an ever-evolving art. We are looking for creative thinkers who can master our strategies and processes, and then come up with even better ones. We are looking for competitive spirits who will get a thrill from playing a pivotal role in the growth and success of our products. We are looking for people with energy and compassion, who can make learning about IXL an enjoyable experience for educators.
This is a remote sales position for candidates located in West Virginia. #LI-WESTVIRGINIA
IXL Learning is the country’s largest EdTech company. We reach millions of learners through our diverse range of products. For example:
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Prepares corporate tax returns, manages R&D tax credit studies, and provides tax research and planning support for startup clients.
About Us
Burkland’s core purpose is to Accelerate Dreams. So often, turning dreams into reality helps change the world. We thrive at the forefront of this transformation. Startups desire our professionals — they are the best in the business. Startups seek our content — we are an industry thought leader. Startups trust our expertise, so founders can focus on their companies, products, and value-add. As a part of our demonstrated value, our clients raised over $3B just last year.
At Burkland, we lead with our Core Purpose. We do this for both our clients and our employees. We believe that leaning on our Core Values (Fresh Perspectives, Exponential Value, Empathy, Trusted Partner) will lead to happy clients and happy employees.
We are a remote-first company with over 180 incredible team members, more than 800 clients, and a commitment to Accelerating Dreams.
The Role
Burkland Associates is looking for a Direct Tax & R&D Associate to join our Tax practice. This role is primarily focused on Income Tax operations, with a strong secondary emphasis on R&D initiatives. You will support corporate direct tax compliance and R&D Tax Credit Studies across our startup client base. You will work closely and proactively alongside numerous clients and internal team members. This is a unique opportunity to build dual expertise across two high-impact areas of startup tax while working with some of the most innovative companies in software, biotech, and beyond.
Your Typical, Atypical, Day
Direct Tax Compliance – Analyze and accurately prepare and/or review required federal (including international forms), state, and local corporate income tax returns. Organize client files and manage client communications to keep engagements on track.
Direct Tax Research – Stay current with tax legislation and regulations affecting clients and adapt strategies accordingly. Monitor client businesses and collaborate with managers to develop timely, relevant tax advice.
Direct Tax Planning – Assemble and maintain accounting and tax records to support filed returns and financial statement accounting. Seek out and implement best practices to continuously improve the quality of our direct tax work.
R&D Credit Studies – Prepare and deliver R&D Tax Credit Studies end-to-end — including Sec 174 calculations, work papers, technical interview documentation, and R&D Study Reports — for a range of software and biotech clients.
R&D Technical Research – Grow your understanding of relevant technical industries (particularly Software and Biotech) to accurately identify and support qualified research activities. Review financial statements to surface R&D opportunities for clients.
R&D Planning & Strategy – Work with managers to develop R&D credit strategies and stay current with evolving guidance and legislation. Manage multiple R&D projects and update the team project tracker regularly and efficiently.
Tax Technology – Learn and master our suite of software tools across both practice areas. Identify ways to streamline and improve processes through data analytics, software integration, and cross-functional collaboration.
About You
Bachelor’s degree in Business, Accounting, Finance, Economics, Tax or related field AND 2–4 years of income tax and R&D tax credits work, with a strong desire to develop expertise across both
Detailed understanding and knowledge of tax principles
Strong Excel skills and ability to handle data analysis and calculations
Ability to juggle multiple projects and priorities and reprioritize as needed
Experience in process improvement and cross-functional collaboration
Strong collaboration and business partnering skills, including excellent interpersonal skills
Excellent written and verbal communication skills, including fast response times on our 100% remote team
Interested in supporting clients in software, biotechnology, technical and other fast growing industries
Self-motivated to grow your knowledge through continuing education, reading, research, and asking questions
Ability and desire to grow in your role, including interest in becoming client-facing and having ownership over those client relationships
Core Competencies
Hands-on experience with R&D Credit, Sec 174, and/or Corporate Direct Tax
Familiarity with SaaS, FinTech, and/or life sciences taxation trends and international income tax implications
Proficiency in UltraTax and experience with tax provision work is preferred.
Experience using Microsoft or G-Suite applications (Spreadsheet, Docs, Slides, etc.)
Completion of, or progress toward, a CPA, EA, and/or Master’s in Taxation is preferred.
Detail-oriented with the ability to think “big picture” and understand key trends and levers that drive business compliance
Strong written and verbal communication skills, including experience presenting tax law, R&D findings, and solutions to clients
A great sense of accuracy and problem-resolution skills
What We Offer
Flexible work schedule to promote a healthy work-life balance
Medical, Dental & Vision Insurance for you and your dependents
Short & Long Term Disability Insurance to support you when you need it the most
Flexible PTO — Take time off from work when you need it
401k with a company match to ensure you are ready for retirement
A generous home office expense reimbursement so you have the office you need to be productive
Forget the commute! We’re a remote-first workplace, so you can work from your home office or from the beach, if you’d like!
We offer a collaborative, communicative culture, driven by our Core Purpose + Values. We work with incredibly smart people who love to learn and share what they know. If this sounds like a team you’d like to be a part of, we’d love to hear from you.
Burkland Associates is committed to a diverse and inclusive workplace. Burkland Associates is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our careers page https://burklandassociates.com/careers/ .
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The base pay range target for the role described in this job description is $75,000 – $85,000. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition, full-time regular positions are eligible for 401(k), health benefits, and other benefits; some of these benefits may be available for part-time.
Manages end-to-end SaaS implementation projects for healthcare customers, from onboarding through go-live, coordinating cross-functional teams and ensuring successful product adoption.
Contact UK businesses via phone/email to introduce them to CourierHubb's same-day delivery services and earn commission on successful referrals.
Contact UK businesses to introduce them to CourierHubb's same-day delivery services and earn 15% commission on referred clients' bookings.
Contact UK businesses via phone and email to introduce courier delivery services and earn 15% commission on referred client bookings.
Contact UK businesses via phone and email to introduce them to same-day courier services and earn commission on successful referrals.
Contact businesses via phone/email to introduce courier delivery services and earn 15% commission on referred clients' bookings.
Contact UK businesses via phone and email to introduce them to same-day courier services and earn 15% commission on referred clients.
Contact UK businesses via phone and email to introduce them to CourierHubb's same-day delivery services and earn 15% commission on referred clients' bookings.
Contact UK businesses via phone and email to introduce them to CourierHubb's same-day delivery platform and earn 15% commission on referrals.
Contact and introduce UK businesses to CourierHubb's same-day delivery services via calls and emails to generate referrals and earn commission.
Contact UK businesses to introduce them to same-day courier services and earn commission on referrals and ongoing bookings.
Contact UK businesses via phone/email to introduce them to a same-day courier service and earn 15% commission on referred clients' bookings.
Contact businesses via phone and email to introduce courier delivery services and earn 15% commission on referred clients' bookings.
Manages daily administrative tasks, schedules, communications, and clerical support for executives in a remote commodities trading firm.
Company Description
UppalCorp specializes in commodities sourcing, trade, and management consulting, leveraging a dynamic team of digital innovators. Our passionate industry experts provide strategic guidance in sourcing, performance improvement, and international trade. We are committed to empowering businesses with tailored solutions for complex decision-making. At UppalCorp, we value growth, collaboration, and innovation to make a global impact.
Role Description
This is a full-time remote role for an Administrative Coordinator with occasional business travel as required. The Administrative Coordinator will manage daily administrative tasks, maintain schedules, coordinate communication, and provide clerical support to executives. Responsibilities include organizing documentation, scheduling meetings, managing calls, and ensuring smooth office operations, tailored to support the needs of a dynamic team.
Qualifications
Manages daily administrative tasks, schedules, communications, and clerical support for executives in a remote commodities trading firm.
Company Description
UppalCorp specializes in commodities sourcing, trade, and management consulting, leveraging a dynamic team of digital innovators. Our passionate industry experts provide strategic guidance in sourcing, performance improvement, and international trade. We are committed to empowering businesses with tailored solutions for complex decision-making. At UppalCorp, we value growth, collaboration, and innovation to make a global impact.
Role Description
This is a full-time remote role for an Administrative Coordinator with occasional business travel as required. The Administrative Coordinator will manage daily administrative tasks, maintain schedules, coordinate communication, and provide clerical support to executives. Responsibilities include organizing documentation, scheduling meetings, managing calls, and ensuring smooth office operations, tailored to support the needs of a dynamic team.
Qualifications