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Operations Chief Operating Officer

Chief Operating Officer oversees HR, Technology, and Operations teams to enhance internal infrastructure, optimize resource allocation, and advance organizational growth.

Exec Remote Posted about 11 hours ago RemoteOK Dev
What this role involves
Description

Term of Employment: Full-time, Exempt

Reports to: Executive Director

Location: Remote (U.S.-based)

Who We Are

The Animal Legal Defense Fund’s mission is to protect the lives and advance the interests of animals through the legal system. The Animal Legal Defense Fund accomplishes this mission by filing high-impact lawsuits to protect animals from harm, providing free legal assistance and training to prosecutors to assure that animal abusers are held accountable for their crimes, supporting tough animal protection legislation and fighting legislation harmful to animals, gathering data about and advocating for effective regulation of animal exploitative industries and providing resources and opportunities to law students and professionals to advance the emerging field of animal law.

Role Description

The Chief Operating Officer (“COO”) is a member of the ALDF Senior Leadership Team and implements and oversees operations necessary to advance ALDF’s mission. The COO primarily will be responsible for enhancing the internal operations and infrastructure necessary for ALDF’s continued success and growth, as well as for directly managing the Human Resources, Technology, and Operations teams. This role will be responsible for ensuring the efficient, effective functioning and administration of the organization, advancing organizational growth and effective internal communications, optimizing resource allocation, while maintaining and building an excellent culture. The COO will supervise and coach a team of leaders and professionals and provide strategic guidance and support to the Executive Director, Leadership Team, and all staff members who report into and are stakeholders of the Operations functions.

How You Will Make a Difference

  • Oversee the Human Resources, Technology, and Operations teams, managing the Directors of each of these departments and working with them to set department strategy, vision, and culture, as well as hiring, training, supervising, mentoring, and developing team members.
  • Determine and formulate policies and provide overall direction for ALDF operational activities in partnership with your department Directors and team members.
  • Direct and implement business objectives to ensure optimal operations, maximize returns on investments, and increase inter-departmental collaboration and productivity. Identify opportunities to increase the effectiveness and efficiency of internal operations.
  • Collaborate with ALDF’s Chief Financial Officer regarding shared services between the Human Resources and Finance departments, such as Payroll.
  • Work with your team leaders, the Executive Director, and Senior Leadership Team to prepare reports for key stakeholders such as the Board of Directors.
  • Direct the financial and budget activities for your teams, maximize outcomes, and increase efficiency. Work with the Senior Leadership Team and Directors to execute the annual budget planning process for your teams and monitor progress throughout the year.
  • Confer with fellow leaders and staff members to discuss issues, coordinate activities, and resolve problems.
  • Work with other members of the Senior Leadership Team to assess organizational risk and implement measures to ensure compliance and mitigate risk. Ensure that ALDF is operating in a manner that reflects sound controls, high mission impact, and manageable workloads for staff.
  • In partnership with the Senior Leadership Team, drive a positive, productive, and inclusive work environment at ALDF.
  • Oversee the development and implementation of practices that support a healthy culture across the organization, including strong internal communications and supporting the HR Director and other leaders in executing strategies that continuously improve ALDF’s culture.
  • Cultivate a positive and collaborative working relationship with fellow Leadership members and Programs staff, and support the Human Resources, Technology and Operations Directors in building strong cross-functional internal relationships.
  • Serve as an engaged and active member of the Senior Leadership Team and participate in and contribute to ALDF initiatives and processes.
  • Advise the Executive Director and Board on questions of organizational sustainability and other matters.
  • Oversee the development and implementation of programs and projects relating to infrastructure, Human Resources, Technology, and Operations and take the lead on internal change management for such initiatives.
  • Oversee the implementation and compliance with relevant ALDF policies, including record retention, technology use, employment and labor, communications standards.
  • Maintain a working knowledge of significant developments and trends in the fields of animal law.
  • Performing other duties as assigned.

Please note, this job description is not intended to be a comprehensive list of all duties and responsibilities of the position, which are subject to change in order to best advance ALDF’s strategic objectives and mission.

Requirements

We are Looking for Candidates With:

  • Strong leadership experience in a non-profit setting, which can take many forms. Preference for 10+ years of progressively responsible experience in a leadership capacity in at least two relevant areas of responsibility (Administration/ Operations, Human Resources, Technology). Preference for non-profit leadership experience and experience within a legal or law firm setting. We understand that candidates may not have direct experience with all of these responsibilities, and direct experience with each of these responsibilities is not required.
  • 5+ years in a formal people leadership role, with a track record of modeling inclusive leadership for high performance teams.
  • A bachelor's degree in Business Administration, Management, or related field, or equivalent experience. Preference for advanced study in comparable areas (e.g., MBA, MA, or JD).
  • An understanding of and demonstrated commitment to the mission of the Animal Legal Defense Fund. Additionally, a demonstrated understanding of how legal action advances the organization’s mission.
  • Exceptional leadership skills and experience expressing a vision for the organization and inspiring alignment to that vision.
  • Excellent written and verbal communication skills, including communicating with a variety of internal and external stakeholders. Strong listening and relationship building skills.
  • Excellent problem solving, critical thinking, and decision-making abilities.
  • Empathetic interpersonal and conflict resolution skills, with the ability to work collaboratively with others in a team-oriented environment and with external partners.
  • The ability to implement vision, think strategically, creatively problem solve, and exercise good judgment and self-control.
  • A commitment to working with integrity.
  • Experience with basic software applications, including Outlook, Word, Excel, and internet browsers. Experience with Salesforce preferred.
  • The ability to travel periodically for staff meetings and retreats (estimated 1-3 trips annually). Additionally, the COO must be available for periodic travel to conferences, training, Board meetings, and donor meetings as required.

We Offer Competitive Compensation With Excellent Benefits, Including

  • Starting annual salary of $203,838 for most geographic locations.
  • For candidates located within 25 miles of Washington D.C., Cotati, CA, or Los Angeles, starting salary is $214,567
  • For candidates located within 25 miles of New York City or San Francisco, starting salary is $225,295.
  • To ensure salary equity, we do not negotiate salary outside of the published starting rate. Rate is determined by role, using set geographical factors.
  • Comprehensive health care, dental, life and vision benefits (100% employer paid); Flexible Spending Account (FSA) and Dependent Care Account (DCA) are also available.
  • 192 hours of PTO.
  • 19 paid holidays.
  • 1-month paid sabbatical after 5 years of continuous employment.
  • 16 weeks of paid parental leave.
  • 401k plan with a maximum 5% employer contribution match after one year of employment.
  • Alternative work schedules (at manager’s discretion).
  • One-time remote work allowance of $750.
  • Annual professional development reimbursement of up to $1,000.

Maintaining a healthy work/life balance is a core value for the Animal Legal Defense Fund.

Additional Information

This is a U.S.-based position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

ALDF is an equal opportunity employer and committed to providing an employment environment which is welcoming of persons from diverse backgrounds and free from unlawful discrimination and harassment, and in which all legal rights of our employees are recognized and protected. ALDF conducts all internal and external operations, programs, and employment-related decision making (including hiring decisions) without regard to actual or perceived race, ancestry, color, religion, national origin, citizenship, immigration status, sex or gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, political affiliation, disability or medical condition (including physical, intellectual, or psychiatric), sexual orientation, marital status, military or veteran status, genetic information, age, or other protected category, and in compliance with all applicable federal, state, and local anti-discrimination and anti-harassment laws.

Consistent with the organization’s mission, our events are free of animal products and byproducts.

The application deadline for this position is July 1, 2026. Applications will be reviewed on a rolling basis, so we encourage applicants to apply early as we may make a decision before the deadline closes.
Read the full description
Operations Chief Operating Officer

Chief Operating Officer overseeing HR, Technology, and Operations teams to optimize internal infrastructure, policies, and organizational growth for a nonprofit legal organization.

Exec Remote Posted about 11 hours ago RemoteOK Dev
What this role involves
Description

Term of Employment: Full-time, Exempt

Reports to: Executive Director

Location: Remote (U.S.-based)

Who We Are

The Animal Legal Defense Fund’s mission is to protect the lives and advance the interests of animals through the legal system. The Animal Legal Defense Fund accomplishes this mission by filing high-impact lawsuits to protect animals from harm, providing free legal assistance and training to prosecutors to assure that animal abusers are held accountable for their crimes, supporting tough animal protection legislation and fighting legislation harmful to animals, gathering data about and advocating for effective regulation of animal exploitative industries and providing resources and opportunities to law students and professionals to advance the emerging field of animal law.

Role Description

The Chief Operating Officer (“COO”) is a member of the ALDF Senior Leadership Team and implements and oversees operations necessary to advance ALDF’s mission. The COO primarily will be responsible for enhancing the internal operations and infrastructure necessary for ALDF’s continued success and growth, as well as for directly managing the Human Resources, Technology, and Operations teams. This role will be responsible for ensuring the efficient, effective functioning and administration of the organization, advancing organizational growth and effective internal communications, optimizing resource allocation, while maintaining and building an excellent culture. The COO will supervise and coach a team of leaders and professionals and provide strategic guidance and support to the Executive Director, Leadership Team, and all staff members who report into and are stakeholders of the Operations functions.

How You Will Make a Difference

  • Oversee the Human Resources, Technology, and Operations teams, managing the Directors of each of these departments and working with them to set department strategy, vision, and culture, as well as hiring, training, supervising, mentoring, and developing team members.
  • Determine and formulate policies and provide overall direction for ALDF operational activities in partnership with your department Directors and team members.
  • Direct and implement business objectives to ensure optimal operations, maximize returns on investments, and increase inter-departmental collaboration and productivity. Identify opportunities to increase the effectiveness and efficiency of internal operations.
  • Collaborate with ALDF’s Chief Financial Officer regarding shared services between the Human Resources and Finance departments, such as Payroll.
  • Work with your team leaders, the Executive Director, and Senior Leadership Team to prepare reports for key stakeholders such as the Board of Directors.
  • Direct the financial and budget activities for your teams, maximize outcomes, and increase efficiency. Work with the Senior Leadership Team and Directors to execute the annual budget planning process for your teams and monitor progress throughout the year.
  • Confer with fellow leaders and staff members to discuss issues, coordinate activities, and resolve problems.
  • Work with other members of the Senior Leadership Team to assess organizational risk and implement measures to ensure compliance and mitigate risk. Ensure that ALDF is operating in a manner that reflects sound controls, high mission impact, and manageable workloads for staff.
  • In partnership with the Senior Leadership Team, drive a positive, productive, and inclusive work environment at ALDF.
  • Oversee the development and implementation of practices that support a healthy culture across the organization, including strong internal communications and supporting the HR Director and other leaders in executing strategies that continuously improve ALDF’s culture.
  • Cultivate a positive and collaborative working relationship with fellow Leadership members and Programs staff, and support the Human Resources, Technology and Operations Directors in building strong cross-functional internal relationships.
  • Serve as an engaged and active member of the Senior Leadership Team and participate in and contribute to ALDF initiatives and processes.
  • Advise the Executive Director and Board on questions of organizational sustainability and other matters.
  • Oversee the development and implementation of programs and projects relating to infrastructure, Human Resources, Technology, and Operations and take the lead on internal change management for such initiatives.
  • Oversee the implementation and compliance with relevant ALDF policies, including record retention, technology use, employment and labor, communications standards.
  • Maintain a working knowledge of significant developments and trends in the fields of animal law.
  • Performing other duties as assigned.

Please note, this job description is not intended to be a comprehensive list of all duties and responsibilities of the position, which are subject to change in order to best advance ALDF’s strategic objectives and mission.

Requirements

We are Looking for Candidates With:

  • Strong leadership experience in a non-profit setting, which can take many forms. Preference for 10+ years of progressively responsible experience in a leadership capacity in at least two relevant areas of responsibility (Administration/ Operations, Human Resources, Technology). Preference for non-profit leadership experience and experience within a legal or law firm setting. We understand that candidates may not have direct experience with all of these responsibilities, and direct experience with each of these responsibilities is not required.
  • 5+ years in a formal people leadership role, with a track record of modeling inclusive leadership for high performance teams.
  • A bachelor's degree in Business Administration, Management, or related field, or equivalent experience. Preference for advanced study in comparable areas (e.g., MBA, MA, or JD).
  • An understanding of and demonstrated commitment to the mission of the Animal Legal Defense Fund. Additionally, a demonstrated understanding of how legal action advances the organization’s mission.
  • Exceptional leadership skills and experience expressing a vision for the organization and inspiring alignment to that vision.
  • Excellent written and verbal communication skills, including communicating with a variety of internal and external stakeholders. Strong listening and relationship building skills.
  • Excellent problem solving, critical thinking, and decision-making abilities.
  • Empathetic interpersonal and conflict resolution skills, with the ability to work collaboratively with others in a team-oriented environment and with external partners.
  • The ability to implement vision, think strategically, creatively problem solve, and exercise good judgment and self-control.
  • A commitment to working with integrity.
  • Experience with basic software applications, including Outlook, Word, Excel, and internet browsers. Experience with Salesforce preferred.
  • The ability to travel periodically for staff meetings and retreats (estimated 1-3 trips annually). Additionally, the COO must be available for periodic travel to conferences, training, Board meetings, and donor meetings as required.

We Offer Competitive Compensation With Excellent Benefits, Including

  • Starting annual salary of $203,838 for most geographic locations.
  • For candidates located within 25 miles of Washington D.C., Cotati, CA, or Los Angeles, starting salary is $214,567
  • For candidates located within 25 miles of New York City or San Francisco, starting salary is $225,295.
  • To ensure salary equity, we do not negotiate salary outside of the published starting rate. Rate is determined by role, using set geographical factors.
  • Comprehensive health care, dental, life and vision benefits (100% employer paid); Flexible Spending Account (FSA) and Dependent Care Account (DCA) are also available.
  • 192 hours of PTO.
  • 19 paid holidays.
  • 1-month paid sabbatical after 5 years of continuous employment.
  • 16 weeks of paid parental leave.
  • 401k plan with a maximum 5% employer contribution match after one year of employment.
  • Alternative work schedules (at manager’s discretion).
  • One-time remote work allowance of $750.
  • Annual professional development reimbursement of up to $1,000.

Maintaining a healthy work/life balance is a core value for the Animal Legal Defense Fund.

Additional Information

This is a U.S.-based position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

ALDF is an equal opportunity employer and committed to providing an employment environment which is welcoming of persons from diverse backgrounds and free from unlawful discrimination and harassment, and in which all legal rights of our employees are recognized and protected. ALDF conducts all internal and external operations, programs, and employment-related decision making (including hiring decisions) without regard to actual or perceived race, ancestry, color, religion, national origin, citizenship, immigration status, sex or gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, political affiliation, disability or medical condition (including physical, intellectual, or psychiatric), sexual orientation, marital status, military or veteran status, genetic information, age, or other protected category, and in compliance with all applicable federal, state, and local anti-discrimination and anti-harassment laws.

Consistent with the organization’s mission, our events are free of animal products and byproducts.

The application deadline for this position is July 1, 2026. Applications will be reviewed on a rolling basis, so we encourage applicants to apply early as we may make a decision before the deadline closes.
Read the full description
Operations Procurement Senior Analyst at Accenture Federal Services

Leads end-to-end procurement activities including sourcing, supplier management, and purchase order administration while ensuring compliance with organizational policies.

Senior Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

We are seeking a skilled Procurement Senior Analyst to support end‑to‑end procurement activities across our Corporate Functions. In this role, you will lead sourcing, supplier engagement, and the administration of procurement agreements, ensuring all actions comply with established policies and align with business needs. This remote position reports to a Procurement Manager and is part of a collaborative team of 3–5 procurement professionals.

Procurement Operations

  • Support the full procurement lifecycle, including processing procurement agreements, modifications, and purchase orders.
  • Support sourcing strategies by conducting price analyses, evaluating proposals, and coordinating Requests for Proposals (RFPs).
  • Manage assigned workload, prioritize incoming requests, and ensure timely, high‑quality delivery of procurement actions.
  • Identify potential issues or bottlenecks and escalate concerns to leadership as needed.

Stakeholder Partnership

  • Collaborate with internal teams—including Corporate Functions, Supply Chain Risk Management, Legal, and other business groups—to support procurement requirements.
  • Build and maintain productive relationships with suppliers and internal customers.
  • Coordinate and facilitate meetings with stakeholders and suppliers to support procurement planning and execution.
  • Participate in team initiatives and special projects to enhance procurement operations.

Documentation & Compliance

  • Maintain accurate records, documentation, and workflow activity in approved systems such as SharePoint.
  • Respond to data calls and contribute to reporting that supports procurement metrics and operational visibility.
  • Ensure all procurement actions meet compliance standards and align with established policies and procedures.

Who You Are

  • A proactive and organized professional who can manage multiple priorities in a fast‑paced environment.
  • An effective communicator who can collaborate with individuals at all levels and provide excellent customer service.
  • A team‑oriented contributor who values ethical decision‑making and brings strong problem‑solving skills.
  • An independent worker who also thrives in a collaborative, high‑volume operational environment.
  • Demonstrate adaptability and openness to evolving processes and system enhancements by actively learning new tools, embracing updated workflows, and supporting continuous improvement initiatives. Collaborate with stakeholders to ensure smooth transitions, provide feedback during adoption, and maintain a positive, solutions‑oriented approach as organizational needs and systems evolve.

What you need

  • U.S. Citizenship required
  • 2+ years’ Procurement experience in a Federal Government contracting environment working with Cloud, Hardware, Software, Facilities suppliers.
  • Proficient in Microsoft Office Suite – Outlook, Excel, PowerPoint, SharePoint, Teams
  • Beginner knowledge of FAR/DFAR and Public Law requirements to procurement agreements.

Bonus if you have

  • Bachelor’s Degree required
  • More than 2 years in the Federal market space in the areas of procurement, contracting, finance, pricing, or a related field
  • Detailed oriented, organized, flexible
  • Able to set priorities and de-conflict multiple demands
  • Strong verbal, written, and interpersonal communication skills
  • Able to apply sound business judgment
  • Ability to multi-task
  • Finance and/or analytical experience
  • Experience working in a DCMA approved purchasing system
  • Supply Chain Risk Management experience
  • Costpoint, Salesforce, Copilot or other AI experience

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$48,500—$92,300 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with the Company’s legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Read the full description
Operations Global Payroll Implementation Specialist - PEO at Remote

Implements payroll and HR systems for global clients, manages onboarding workflows, and ensures compliance across multiple jurisdictions and co-employment structures.

Mid Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This role offers the opportunity to be an early and critical part of building Remote’s PEO business, shaping client onboarding practices, and collaborating with a passionate, high-performing global team. You’ll gain exposure to complex HR, payroll, and compliance environments across multiple states and industries, with continuous opportunities for growth and learning in a fast-moving, scaling environment. You’ll help simplify complex People processes and empower modern businesses to expand and thrive—ultimately helping define the future of work. Most importantly, you’ll have the chance to make a meaningful impact in the HR tech industry and contribute to Remote’s success as the leading HR & Payroll platform for global businesses.

What you bring

  • 3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment
  • Familiarity with co-employment structures, payroll tax obligations, and benefits administration
  • Demonstrated project management skills with the ability to manage multiple concurrent client timelines
  • Clear, empathetic communication skills with a focus on proactive client guidance
  • Strong cross-functional collaboration abilities, particularly with Sales, Product, and Operations
  • An analytical mindset with excellent problem-solving abilities.
  • Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Team player with the ability to work independently and take own responsibility.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • Proficient in using Google Sheet or Excel.
  • Ability to work within a MacBook Pro environment
  • You understand the need and idea to work largely asynchronously.
  • You write and speak fluent English.
  • Not required but is considered a plus if you have a working knowledge of Monday.com, Notion, Slack and Salesforce.
  • Not required but is considered a plus if you have working knowledge of Worklio.

Key Responsibilities

  • Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding.
  • Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria.
  • Coordination of any wage-based reconciliations for accurate parallel payroll runs.
  • Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services.
  • Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements.
  • Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care.
  • Maintain confidentiality of all customer and employee information.
  • Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability.
  • Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale

Practicals

  • You’ll report to: Manager, Global Payroll Implementation
  • Team: Global Payroll Implementations
  • Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; US
  • Start date: ASAP

Application process

  1. Interview with recruiter & skills assessment
  2. Interview with Payroll Implementation team members
  3. Interview with Director of Global Payroll Experience
  4. Bar Raiser Interview
  5. Prior employment verification check

#LI-DNP

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$83,200—$112,300 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Read the full description
Operations Assistant Manager, Fund Administration (AML) at Juniper Square

Manages daily AML/KYC compliance operations, oversees casework queue efficiency, and ensures regulatory alignment across fund administration activities.

Mid Remote Posted about 19 hours ago RemoteFirstJobs Product
What this role involves

About Juniper Square

Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come.

Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us!

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

About your role

Juniper Square is seeking a hands-on AML Assistant Manager to support the daily execution and operational oversight of our Anti-Money Laundering compliance program. Reporting directly to the AML Manager, you will serve as the team’s operational anchor, driving daily queue efficiency, providing real-time guidance on casework, and ensuring all client due diligence activities align with internal policies and multi-jurisdictional regulatory frameworks.

The successful candidate pairs technical mastery in AML/KYC execution with emerging leadership capabilities. This is a highly collaborative, hands-on role; you will actively process daily production cases alongside the Compliance Associate team while providing real-time technical guidance and daily mentorship. Partnering closely with the AML Manager during team syncs, you will serve as a key operational contact for internal business partners, drive the execution of critical remediation projects, and maintain audit-ready standards across a growing fund administration business.

What you’ll do

  • Oversee the day to day operational AML/KYC lifecycle, including investor onboarding, ongoing monitoring, sanctions screening, and beneficial ownership identification.

  • Actively work the daily queue alongside the Compliance Associates while monitoring workflow distribution to ensure onboarding deadlines and operational targets are met.

  • Review and approve Associate-level determinations on sanctions screening, complex UBO analysis, and Enhanced Due Diligence (EDD) cases, serving as the primary quality gate before escalation to the AML Manager.

  • Investigate high complexity investor profiles and complex structures, including corporates, trusts, foundations, and high risk individuals such as Politically Exposed Persons (PEPs).

  • Review and validate AML reliance letters during the onboarding process to ensure third-party compliance meets required regulatory standards.

  • Identify recurring quality trends or knowledge gaps during daily casework reviews, feeding these insights back to the AML Manager to help shape future team training and workshops.

  • Drive the operational execution of ongoing remediation projects, KYC refresh exercises, AML reliance letter testing etc, while managing timelines and tracking data integrity metrics to ensure efficient file cleanups.

  • Review, validate, and sign off on investor FATCA and CRS (AEOI) operational workflows and documentation.

  • Serve as the primary BAU support and initial operational escalation point for compliance queries across both the Fund Administration and GPX business lines

  • Support the AML Manager with broader process optimizations, system platform migrations, and new fund launches as needed.

  • Assist in preparing ongoing, ad hoc operational metrics and report generation for senior leadership.

  • Maintain audit ready file standards across the entire team, assisting with the resolution of internal or external audit findings.

Qualifications

  • Progressive operational AML/KYC experience within fund administration, private markets, alternative investments, with clear exposure to high volume execution.

  • Proven experience participating in, coordinating, or executing AML remediation projects, KYC refresh initiatives, or recurring regulatory testing cycles.

  • Direct experience mentoring and coaching team members in an operational compliance environment.

  • Advanced proficiency in analyzing complex entity structures, with deep expertise in reviewing Trust Deeds, Operating Agreements, LP Agreements, and constitutional documentation to identify Ultimate Beneficial Owners (UBOs).

  • Demonstrated experience reviewing, vetting, and executing AML reliance letters, alongside a strong understanding of annual reliance testing protocols.

  • Regulatory Fluency: Strong knowledge of global AML/KYC frameworks, specifically the Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN guidelines (including the AML/CFT rule for RIAs and ERAs), CIMA, and CSSF.

  • Clear understanding of jurisdictional beneficial ownership thresholds and tax transparency frameworks including FATCA and CRS (AEOI).

  • Advanced proficiency in AML screening systems, open source investigative research, and commercial databases such as LexisNexis.

  • Excellent interpersonal skills with the ability to analyze, summarize, and translate complex compliance findings into clear actionable guidance.

  • Ability to multitask effectively and action matters promptly in a high volume, fast paced environment while handling confidential information with appropriate discretion.

  • Strong organizational and multitasking skills, with the ability to maintain extreme attention to detail in a fast-paced environment.

  • Bachelor’s degree required, with CAMS or similar professional compliance certification preferred.

Compensation

Compensation for this position includes a base salary, equity and a variety of benefits. The U.S. base salary range for this role is 80,000-100,000 USD and the Canadian base salary range for this role is 100,000-120,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits include:

  • Health, dental, and vision care for you and your family

  • Life insurance

  • Mental wellness coverage

  • Fertility and growing family support

  • Flex Time Off in addition to company-paid holidays

  • Paid family leave, medical leave, and bereavement leave policies

  • Retirement saving plans

  • Allowance to customize your work and technology setup at home

  • Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

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Operations Senior Director Global Delivery Services

Leads global delivery operations across EMEA and APAC regions, managing teams and metrics to ensure customer success and operational excellence.

Exec Remote Posted about 19 hours ago RemoteOK Dev
What this role involves
Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.Position Overview:The Senior Director, Global Delivery Services leads customer delivery operations across EMEA and APAC, ensuring consistent execution, operational excellence, and successful customer outcomes. This role oversees a global delivery organization, drives performance through governance and key metrics, and partners with cross-functional teams to support customer success. The position is critical to maintaining high customer satisfaction, enabling scalable growth, and ensuring customers realize value from the company's solutions.Work Arrangement: RemoteThis role requires the individual to be based in UK Time Zone (GMT/BST)
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Operations Administrative Coordinator

Manages daily administrative tasks, schedules, communications, and clerical support for executives in a remote commodities trading firm.

Junior Remote Posted 1 day ago RemoteOK Dev
What this role involves

Company Description


UppalCorp specializes in commodities sourcing, trade, and management consulting, leveraging a dynamic team of digital innovators. Our passionate industry experts provide strategic guidance in sourcing, performance improvement, and international trade. We are committed to empowering businesses with tailored solutions for complex decision-making. At UppalCorp, we value growth, collaboration, and innovation to make a global impact.


Role Description


This is a full-time remote role for an Administrative Coordinator with occasional business travel as required. The Administrative Coordinator will manage daily administrative tasks, maintain schedules, coordinate communication, and provide clerical support to executives. Responsibilities include organizing documentation, scheduling meetings, managing calls, and ensuring smooth office operations, tailored to support the needs of a dynamic team.


Qualifications


  • Proven experience in an administrative, executive support, or similar role; prior experience supporting executives is considered an asset.
  • Proficiency in administrative assistance, clerical functions, calendar management, and task coordination.
  • Excellent verbal and written communication skills, with strong professional phone etiquette and interpersonal abilities.
  • Exceptional organizational and time-management skills, with the ability to prioritize multiple tasks, manage competing deadlines, and work independently in a fast-paced remote environment.
  • High level of accuracy, attention to detail, and commitment to maintaining efficient administrative processes.
  • Proficiency with Microsoft Office Suite and other common office software, collaboration tools, and technology platforms.
  • Strong professional judgment, integrity, and discretion when handling confidential and commercially sensitive information, with a demonstrated ability to safeguard proprietary business, financial, and operational data.
  • Ability to collaborate effectively with executives, internal teams, and external stakeholders while maintaining professionalism and confidentiality.
  • Willingness and ability to travel occasionally for business meetings, events, and other company-related activities.
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Operations Administrative Coordinator

Manages daily administrative tasks, schedules, communications, and clerical support for executives in a remote commodities trading firm.

Junior Remote Posted 1 day ago RemoteOK Dev
What this role involves

Company Description


UppalCorp specializes in commodities sourcing, trade, and management consulting, leveraging a dynamic team of digital innovators. Our passionate industry experts provide strategic guidance in sourcing, performance improvement, and international trade. We are committed to empowering businesses with tailored solutions for complex decision-making. At UppalCorp, we value growth, collaboration, and innovation to make a global impact.


Role Description


This is a full-time remote role for an Administrative Coordinator with occasional business travel as required. The Administrative Coordinator will manage daily administrative tasks, maintain schedules, coordinate communication, and provide clerical support to executives. Responsibilities include organizing documentation, scheduling meetings, managing calls, and ensuring smooth office operations, tailored to support the needs of a dynamic team.


Qualifications


  • Proven experience in an administrative, executive support, or similar role; prior experience supporting executives is considered an asset.
  • Proficiency in administrative assistance, clerical functions, calendar management, and task coordination.
  • Excellent verbal and written communication skills, with strong professional phone etiquette and interpersonal abilities.
  • Exceptional organizational and time-management skills, with the ability to prioritize multiple tasks, manage competing deadlines, and work independently in a fast-paced remote environment.
  • High level of accuracy, attention to detail, and commitment to maintaining efficient administrative processes.
  • Proficiency with Microsoft Office Suite and other common office software, collaboration tools, and technology platforms.
  • Strong professional judgment, integrity, and discretion when handling confidential and commercially sensitive information, with a demonstrated ability to safeguard proprietary business, financial, and operational data.
  • Ability to collaborate effectively with executives, internal teams, and external stakeholders while maintaining professionalism and confidentiality.
  • Willingness and ability to travel occasionally for business meetings, events, and other company-related activities.
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Operations Administrative Coordinator

Manages daily administrative tasks, schedules, and clerical support for executives while coordinating communications and office operations.

Junior Remote Posted 1 day ago RemoteOK Dev
What this role involves

Company Description


UppalCorp specializes in commodities sourcing, trade, and management consulting, leveraging a dynamic team of digital innovators. Our passionate industry experts provide strategic guidance in sourcing, performance improvement, and international trade. We are committed to empowering businesses with tailored solutions for complex decision-making. At UppalCorp, we value growth, collaboration, and innovation to make a global impact.


Role Description


This is a full-time remote role for an Administrative Coordinator with occasional business travel as required. The Administrative Coordinator will manage daily administrative tasks, maintain schedules, coordinate communication, and provide clerical support to executives. Responsibilities include organizing documentation, scheduling meetings, managing calls, and ensuring smooth office operations, tailored to support the needs of a dynamic team.


Qualifications


  • Proven experience in an administrative, executive support, or similar role; prior experience supporting executives is considered an asset.
  • Proficiency in administrative assistance, clerical functions, calendar management, and task coordination.
  • Excellent verbal and written communication skills, with strong professional phone etiquette and interpersonal abilities.
  • Exceptional organizational and time-management skills, with the ability to prioritize multiple tasks, manage competing deadlines, and work independently in a fast-paced remote environment.
  • High level of accuracy, attention to detail, and commitment to maintaining efficient administrative processes.
  • Proficiency with Microsoft Office Suite and other common office software, collaboration tools, and technology platforms.
  • Strong professional judgment, integrity, and discretion when handling confidential and commercially sensitive information, with a demonstrated ability to safeguard proprietary business, financial, and operational data.
  • Ability to collaborate effectively with executives, internal teams, and external stakeholders while maintaining professionalism and confidentiality.
  • Willingness and ability to travel occasionally for business meetings, events, and other company-related activities.
Read the full description
Operations Chief Operating Officer at CareMessage

Chief Operating Officer leads multi-functional teams across People Ops, Finance, Compliance, Operations, and IT while implementing AI-driven operating strategies to scale mission impact at a healthcare nonprofit.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Reports to: CEO    |    Member, Executive Team    |    Location: Remote (US)

Starting Base Salary: $287,500 (50th percentile)    |    6-Month Salary: $328,660 (65th percentile)

I. Who We’re Looking For

CareMessage reaches more than six million patients across nearly 500 safety-net organizations in 45+ states and territories. We are hiring a Chief Operating Officer (COO) to help shape where CareMessage is headed and to build the operating capacity that turns that strategy into patient impact, so that every dollar and every person is deployed in direct service of health equity.

This is a senior executive role and a full member of the Executive Team, reporting directly to the CEO and serving as a strategic thought partner in shaping the organization’s direction. The COO leads a multi-functional team spanning People Operations, Finance, Compliance and Risk, Operations, and IT, but leads it in service of a larger charge: helping support CareMessage’s multi-year strategy and bringing an operating point of view to how we get there. The mandate is not to grow the organization by adding headcount; it is to build the operating model, systems, and discipline that turn that strategy into a disciplined reality and multiply mission impact, while keeping the team lean, supported, and growing in alignment with our priorities.

Equally important: we need a leader who will own CareMessage’s AI strategy for how we operate, not as a cost play, but as a strategic lever for scale and quality. That means the policies, tooling, workflow adoption, and staffing implications that let us do more with a smaller, more capable team. The best modern operating leaders are building organizations where technology absorbs routine work and surfaces decisions, freeing people to focus on the highest-judgment, highest-impact work. We expect this person to bring that mindset to CareMessage.

This role partners closely with every function on the Executive Team and with our Key Functional Leaders, serving as the connective tissue between strategy and execution.

II. Why This Role Exists

CareMessage’s next stage of growth requires operational excellence that multiplies mission impact, not headcount, and it requires that excellence at the level of the whole organization, not any single function. We are hiring a COO, not simply an operational leader, because we need a full member of the Executive Team who owns how the organization performs against its mission: someone who helps shape strategy as well as execute it, turns a shared plan into a disciplined operating reality, and keeps the Executive Team and Key Functional Leaders operating as one. The COO consolidates and elevates the internal functions that power our team, but the reason for the role is larger than running them well. It is to be the compass for what a high-functioning organization looks like: owning the operating outcomes and OKRs that connect operational excellence to patient impact, building and sustaining the high-performing team and culture that produce it, and safeguarding the compliance, risk posture, and institutional trust that keep our mission durable — so that every dollar and every person is deployed in direct service of health equity. That is how we scale our impact without scaling our cost base proportionally.

III. Who You Are

You are, first and foremost, a mission-driven operator. You are here because you want to put an operator’s craft to work on social impact: building clear plans, an honest cadence, and the accountability to execute them, all in service of patients. Health equity and the safety net are core to why you want this role, not a backdrop to it. We are not looking for a great operator alone; we need someone whose reason for being here is turning operational excellence into greater impact for patients.

CareMessage already has a clear strategy and a strong plan, shaped by a leadership team that has carried it with shared ownership. What we are adding now is a central operating force to support and drive it: someone who brings the cadence, accountability, and follow-through to turn that shared plan into consistent execution. You know that even the best plan is only as good as the discipline behind it. You have run multiple functions, and you understand what a scalable technology business looks like from the inside.

You are a multiplier. You think like a head coach, not a star player: you build teams and an operating model where the collective output far exceeds what the individuals could have produced alone. You coach leaders, set a high bar, and hold it with both empathy and candor.

You are an enterprise integrator. You see the whole organization, not a collection of silos. You clarify roles, decision rights, and cadence; you reduce fragmentation; and you keep the Executive Team and Key Functional Leaders operating as one team with shared priorities rather than functions competing for resources.

You are genuinely forward-thinking about technology. You see AI and automation as the path to scale and quality, not merely cost-cutting, and you have recent, hands-on experience deploying them in an operating context.

You are comfortable leaning into your non-dominant hand, learning the parts of the business that sit outside your original expertise so you can lead them well.

You are a disciplined steward of scarce resources. In a limited-resource, mission-driven environment, you treat every seat and every dollar as a decision in service of patients. You make hard calls, you know what to deprioritize, and you own the tradeoffs clearly.

Throughout, you hold yourself to the highest standard of integrity, you communicate in a way that is clear, open, direct, and kind, and you advocate strongly for well-reasoned positions while remaining genuinely open to being wrong.

You measure every stance against mission impact, not just what is convenient for you or your team.

IV. Key Responsibilities

A. Executive Leadership & Exec Team Partnership

  • Serve as a full member of the Executive Team and a strategic thought partner to the CEO in enterprise planning, decision-making, and organizational performance.

  • Help shape CareMessage’s multi-year organizational strategy, not only execute it; bring an operating point of view that informs where the organization is headed.

  • Act as the connective tissue between the Executive Team and our Key Functional Leaders, translating strategy into execution and surfacing tradeoffs clearly.

  • Drive alignment across functional leaders so the organization executes as one team with shared priorities, not siloed functions competing for resources.

  • Make and own difficult operational decisions; know when to push and when to yield.

B. Operating Model, Planning & Execution

  • Own the operating plan; ensure functional priorities are resourced, sequenced, and connected to company OKRs.

  • Translate enterprise strategy into a clear operating rhythm with defined priorities, ownership, and cadence.

  • Establish disciplined execution practices that reinforce accountability and follow-through across functions.

  • Build internal systems and processes that scale as the organization grows, without growing the org proportionally.

C. Risk, Compliance & Board Engagement

  • Own compliance and risk; ensure the organization meets applicable laws, regulations, and internal policies.

  • Frame enterprise risks, tradeoffs, and sequencing decisions to support effective CEO and Board oversight.

  • Support Board reporting and committee engagement (including Audit/Compliance, Talent/Compensation, and Finance), including the mission narrative that connects operating performance to our multi-year health-equity mission.

  • Protect institutional credibility and the trust of our customers, partners, funders, and the communities we serve.

D. Talent, Culture & Performance

  • Coach functional leaders to build high-performing teams that produce more together than the sum of their parts.

  • Hold a high bar on performance; recognize that, in a limited-resource environment, underperformers block mission impact.

  • Own succession planning and leadership-bench development for the functions you lead.

  • Foster a culture of trust, transparency, accountability, and continuous improvement.

E. Financial Stewardship & Resource Allocation

  • Partner with Finance on budget performance, resource allocation, forecasting, and long-term operating sustainability.

  • Treat every seat as a scarce resource in service of the mission; ensure people and dollars are deployed where they move the needle most.

  • Balance near-term execution demands with long-term organizational health and resilience.

F. AI-Enabled Operations & Scale

  • Drive the company’s AI strategy for internal operations: policies, tooling, workflow adoption, and staffing implications.

  • Identify and implement automation across internal workflows so the team can do more with a smaller, more capable footprint.

  • Champion an operating culture where technology absorbs routine work and elevates human judgment.

V. What Success Looks Like

This role is the compass for what a high-functioning CareMessage looks like. The COO’s first team is the Executive Team, and the COO owns the organization’s outcomes (its mission impact and its OKRs), not the metrics of any single function in isolation. Success is a lean, high-performing organization where operational efficiency directly funds greater patient impact: functions connected to company OKRs, an AI-enabled operating model that lets us do more with a smaller and more capable team, and a unified Executive Team and Key Functional Leaders operating as one. The measures below run in that order, the organizational outcomes the COO ultimately owns, then the operating dimensions the COO stewards to produce them.

  1. Organizational outcomes: what the COO owns as a member of the Executive Team

Mission Impact/Patient Outcomes. This is the ultimate measure, not because the COO owns these patient outcomes directly, but because the output of the COO’s output shows up directly in them. The results closest to patients, such as the volume of patients messaged about colorectal cancer screening and comparable clinical-outcome and access KRs, are owned by the teams who run those programs; the COO builds the operating excellence that scales and sustains them. That makes these outcomes the truest signal of whether that excellence is translating into mission, which is why they sit at the top of this list.

Organizational performance and OKR attainment. The COO keeps the whole organization pulling in one direction: ensuring the operating plan and its OKRs ladder up to our strategic vision, clarifying which goals are owned cross-functionally versus by a single department, and resolving the misalignments that surface across teams, so functions execute as one rather than competing for priorities.

  1. Operating dimensions: the levers the COO stewards to deliver the outcomes above

People and team. The health and trajectory of the team, through measures like team growth rate, retention, and engagement.

Compliance and risk. The maturation of our compliance and risk posture over time, including audit and control readiness, rather than a narrow set of specific metrics.

Cost and efficiency. How much impact we produce per dollar and per person, through measures like revenue per employee and cost per employee, including progress on AI and automation as the lever to scale impact without scaling headcount proportionally.

Monetization and pricing. The operating infrastructure that lets us capture and grow value, pricing governance and discipline, unit economics (revenue per customer and revenue per patient), and the quality of our financial modeling and dashboarding. Top-line revenue against plan is a commercial (Revenue) outcome; the COO and Finance support it through modeling, process, and visibility rather than owning the number.

VI. Preferred Qualifications

We are open to a range of backgrounds, including leaders who have held senior roles across several operational functions and those who have gone deep in one area (Finance, People, Compliance and Risk, or Operations) before broadening. What matters most is the ability to oversee multiple functions effectively, the judgment to lead areas outside one’s original expertise, and the willingness and capacity to build that expertise where it does not yet exist. If you don’t meet every qualification listed (especially if you come from an under-represented background) but have held senior operating, finance, people, or general-management leadership roles, we strongly encourage you to apply.

Ideal Experience

  • 10+ years of multidisciplinary executive experience in strategic leadership across multiple functions.

  • A technology-organization background, whether tech nonprofit or for-profit tech scaling, with a clear understanding of scalability and services models.

  • Experience shaping multi-year organizational strategy, not only executing a strategy set by others.

  • Proven ability to balance mission impact with disciplined business operations.

  • Experience leading organizations through comparable growth stages (at least beyond 100+ employees).

  • Recent, hands-on experience deploying AI and automation in an operating context.

  • Experience working with executive teams, and ideally with governing boards and board committees.

  • Superior written and verbal communication, including the ability to present effectively to a Board.

NIce-to-have Experiences

  • Building or leading AI-forward operating functions.

  • Nonprofit, safety-net, or hybrid revenue / operating-sustainability models.

  • Prior exposure to the safety-net or broader healthcare ecosystem.

VII. 30 / 60 / 90 Day Objectives

Specific targets are set with the CEO in the first few weeks. The milestones below describe the expected trajectory and the kinds of measures we will track at each stage.

First 30 Days: Listen, Learn, and Assess

  • Complete structured 1:1s with 100% of the Executive Team and Key Functional Leaders (roughly 10 to 15 leaders), plus a representative sample of individual contributors across the five functions.

  • Review every function’s OKRs, budget, and operating cadence, and document a baseline maturity assessment for all five functions (People Operations, Finance, Compliance/Risk, Operations, and IT).

  • Inventory the current state of AI and automation across internal workflows, including tooling, adoption, and the largest manual-effort bottlenecks.

  • Develop a working command of CareMessage’s mission, financial picture, and multi-year strategy.

First 60 Days: Diagnose and Prioritize

  • Deliver a written operating diagnostic to the CEO and Executive Team covering 100% of functions: current-state assessment, the top three to five risks, quick wins, and a prioritized set of changes.

  • Define the top three to five operating priorities, each with a baseline metric and a target.

  • Stand up or refine the operating cadence: planning rhythm, decision rights, and a reporting calendar.

  • Align with the Key Functional Leaders on the prioritized changes and on how progress will be measured.

First 90 Days: Plan and Begin Executing

  • Land an integrated operating plan tied to company OKRs, with named owners and a cadence, and secure Executive Team and KFL alignment.

  • Launch a metrics dashboard covering the dimensions in Metrics for the Role (monetization, cost and efficiency, people, compliance, and mission), with baselines established for at least five measures.

  • Deliver at least one to two quick wins and run the first quarterly operating review.

  • Launch or refine the first internal AI / automation initiative with explicit adoption milestones (for example, at least one workflow automated or materially streamlined).

$287,500 - $287,500 a year

This is a Chief Operating Officer position and a full member of the Executive Team. The starting base salary for this role is $287,500 per year (50th percentile of the band). Assuming role expectations are met, compensation automatically moves to the 65th percentile ($328,660 per year) at the six-month mark. Compensation for this role is structured as base salary. We believe in equal work for equal pay. All team members performing the same role at the same level are paid the same, regardless of geographic location.

The application requests several responses to key questions as part of an eligible application. We value specificity and authenticity grounded in real experiences and honest reflection. That said, please feel free to exclude or anonymize any information that you don’t feel comfortable sharing (this applies here and in every other stage of the interview process).

To ensure a fair and consistent evaluation process, we ask that candidates not use AI tools to generate responses. Responses that appear overly generic or not reflective of your authentic voice may not be considered. Out of respect for your time, we encourage you to limit time spent to 1-2 hours.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations App Operations Manager (remote - m/f/d)

Manages app operations in an autonomous role, applying structured thinking to drive business outcomes.

Mid Remote Posted 3 days ago Himalayas
What this role involves
Seek a new challenge in an autonomous position where your structured thinking directly influences outcomes.
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Operations Support Lead at TechnologyAdvice

Leads IT team operations across APAC region, overseeing ticket management, network configuration, vendor relationships, and end-user support while collaborating with US teams.

Lead Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you’ll do

  • Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
  • Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
  • Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
  • Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
  • Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

  • Must have 2+ years of experience as an IT Team Leader or Manager.
  • 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
  • 1+ year of managerial or project leadership experience.
  • Previous IT logistics experience in the Philippines or within the APAC region is preferred.
  • Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
  • Background in supporting both Mac and Windows environments for end-users.
  • Ability to think creatively and anticipate challenges without requiring additional supervision.
  • Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
  • Organized and detail-oriented.
  • Ability to multitask effectively.
  • Capability to make decisions under pressure with little or no supervision.
  • Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
  • Experience in Information Security, including certifications like CISM or CISSP, is preferred.
  • Must have a working laptop/pc and internet and back-up connection
  • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

  • Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
  • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
  • Remote-First Culture: Work from the comfort of your home.
  • Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
  • Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
  • Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
  • De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
  • Wellness Perks: Access the Headspace app to support your well-being.
  • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱80,000—₱160,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Read the full description
Operations Support Lead at TechnologyAdvice

IT Team Lead oversees APAC IT operations, manages support tickets and technical projects, configures networks, handles vendor relationships, and ensures security and system efficiency across the region.

Lead Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you’ll do

  • Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
  • Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
  • Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
  • Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
  • Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

  • Must have 2+ years of experience as an IT Team Leader or Manager.
  • 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
  • 1+ year of managerial or project leadership experience.
  • Previous IT logistics experience in the Philippines or within the APAC region is preferred.
  • Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
  • Background in supporting both Mac and Windows environments for end-users.
  • Ability to think creatively and anticipate challenges without requiring additional supervision.
  • Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
  • Organized and detail-oriented.
  • Ability to multitask effectively.
  • Capability to make decisions under pressure with little or no supervision.
  • Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
  • Experience in Information Security, including certifications like CISM or CISSP, is preferred.
  • Must have a working laptop/pc and internet and back-up connection
  • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

  • Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
  • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
  • Remote-First Culture: Work from the comfort of your home.
  • Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
  • Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
  • Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
  • De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
  • Wellness Perks: Access the Headspace app to support your well-being.
  • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱80,000—₱160,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Read the full description
Operations Allianz: Pollution Claims Adjuster III | Fully Remote

Manages complex pollution and environmental liability claims, oversees litigation and site cleanup activities, and evaluates coverage issues for legacy insurance exposures.

Senior Remote Posted 4 days ago We Work Remotely — Programming
What this role involves

Headquarters:
URL: http://allianz.com

 

ALLIANZ REINSURANCE OF AMERICA, INC.

AZRA is a specialty niche reinsurer, domiciled in California and licensed as an admitted insurer in 36 states (including District of Columbia), and is a qualified, accredited, or approved reinsurer in fifteen states. AZRA is a property casualty reinsurer which writes both prospective and legacy reinsurance. AZRA has specific expertise in run-off management of U.S. legacy insurance liabilities. It services Allianz Group affiliates and third parties including third party claims administration of asbestos, environmental, workers compensation, general liability, and construction defect liabilities.

 

AZRA has approximately 150 employees located nationwide with the majority working on a remote basis. AZRA is rated “AA-“ by Standard & Poor’s. As of December 31, 2025, AZRA had total admitted assets of USD $3.6 billion and policyholders’ surplus of $265 million.

AZRA is looking for a Claims Specialist III to join our Pollution Team - based anywhere in USA

 

What you do:

  • Manage a caseload of complex legacy and long-tail Pollution and Environmental liability claims involving superfund sites, dry cleaner sites, PFAS, and other exposures.
  • Handle new loss assignments and reassignments promptly and efficiently.
  • Develop account strategies and oversee site cleanup and litigation activities.
  • Evaluate potential claim exposures and negotiate claim resolutions, utilizing claim modeling and alternative dispute resolution (ADR) as appropriate.
  • Oversee defense counsel, consultants, experts and vendors in alignment with agreed strategies.
  • Provide guidance, input and oversight to defense and coverage counsel.
  • Analyze coverage issues and make complex coverage decisions by review of policies and other relevant information, collaborating with coverage counsel when necessary.
  • Support team initiatives including tracking and researching emerging pollution trends and issues.

 

What you bring:

  • Demonstrated experience handling litigated and non-litigated Pollution or Environmental claims  with a record of increasing responsibility.
  • Ability to apply analytical thinking, attention to detail, and self-motivation to master complex claims and evolving issues.
  • Possess a strong technical background, with expertise in identifying coverage issues and interpreting policies, especially pre-1987 primary, umbrella, and excess liability policies.
  • In-depth knowledge of liability policy language and coverage interpretation.
  • Ability to direct and support decision-tree modeling for exposure evaluation.
  • Ability to work independently while managing multiple internal and external deadlines.
  • Experience working in a highly regulated environment and ensure compliance with regulations, policies and procedures.
  • Ability to communicate effectively both in writing and presentations.
  • Hold a college degree (J.D. Preferred) or relevant work experience.
  • Possess required state licenses or able to obtain them.
  • Have legal authorization to work in the U.S. without the need for current or future immigration sponsorship (including H-1B, H4, L-1, L-2, TN, OPT, CPT, and other nonimmigrant visas).

This position may require occasional national travel on short notice.

This position will report to the Director of Pollution Claims

 

Job Posting Range 100,000 - $144,600

Note the job posting range is exclusive of company benefits or other compensation. This role is also eligible for an annual incentive program. If you are hired, your final base salary will be determined based on factors such as geographic location, experience, skills, competencies, and/or education. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.

94650 | Customer Services & Claims | Professional | Non-Executive | Allianz Reinsurance | Full-Time | Permanent

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.

 

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

 

Join us. Let's care for tomorrow.

 

To apply: https://weworkremotely.com/remote-jobs/allianz-pollution-claims-adjuster-iii-fully-remote

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Operations Order to Cash Senior Manager at Precisely

Leads end-to-end order-to-cash process improvements and system transformations across Salesforce and NetSuite platforms.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely’s 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a “work from anywhere” culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it’s an exciting time to join Precisely!

Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.

Overview:

We are seeking a Senior Manager, Order to Cash (O2C) Business Transformation to lead end-to-end process and system improvements across the customer-to-cash lifecycle, with a primary focus on Salesforce (front office) and NetSuite (ERP/financials). This role will support the O2C transformation roadmap, partner with Sales Operations, Finance/Accounting, Shared Services, IT, and Operations, and deliver measurable improvements in customer experience, working capital, compliance, and scalability through process standardization, automation, and data governance.

What you will do:

  • Lead O2C transformation programs, including process redesign, operating model changes, policy/controls updates, and Salesforce/NetSuite enablement.
  • Partner with Sales Ops and Finance to improve upstream quote/order quality (products, pricing, discounts, contract terms) to reduce billing defects, disputes, and revenue leakage.
  • Define and govern integration touchpoints between Salesforce and NetSuite (customer/account, orders, invoices, payments, credits/returns), including error handling, reconciliation, and exception management.
  • Improve master data governance and controls (customer hierarchies, bill-to/ship-to, payment terms, tax attributes, product/catalog, and bank/payment details) to support accurate billing and clean close.
  • Enhance cash application efficiency (automation opportunities, payment matching, unapplied cash reduction) and strengthen cash forecasting inputs.
  • Define and track O2C KPIs (e.g., DSO, CEI, billing timeliness, invoice accuracy/first-pass yield, dispute cycle time, unapplied cash, write-offs) with actionable dashboards.
  • Ensure SOX/internal controls and audit readiness across order approvals, credit holds/releases, billing adjustments, credits/refunds, and segregation of duties.
  • Lead cross-functional workshops and change management (communications, training, SOPs) to drive adoption; provide executive-ready status, risks, and recommendations.

What we are looking for:

Required Qualifications:

  • Bachelor’s degree in Business, Finance, Accounting, Operations, Industrial Engineering, Information Systems, or related field (or equivalent experience).
  • 7+ years of experience leading or delivering process improvement / transformation initiatives within Order to Cash, Accounts Receivable, or related customer operations.
  • Demonstrated experience with end-to-end O2C processes: order management, billing/invoicing, credit, collections, cash application, disputes, and reporting.
  • Strong program/project management capabilities (scope, plan, RAID, stakeholder management, and benefits realization).
  • Experience partnering with systems teams on Salesforce and/or NetSuite enhancements, including translating business needs into user stories/requirements, supporting UAT, and driving go-live readiness.
  • Working knowledge of internal controls and compliance expectations (e.g., segregation of duties, approvals, auditability).
  • Advanced communication skills with ability to influence cross-functional leaders and drive decisions.
  • Experience in shared services or global process standardization in multi-entity / multi-currency environments.

Key Skills:

  • End-to-end process design and optimization (customer journey and back-office execution).
  • Change management and adoption planning (training, communications, stakeholder alignment).
  • Data-driven decision making; ability to define KPIs and build actionable insights from data.
  • Strong facilitation skills; able to lead workshops with diverse stakeholders.
  • Ability to balance customer experience with working capital, cost, and control requirements.
  • Clear documentation skills (process maps, SOPs, policies, and controls narratives).

This position is 100% remote anywhere in the US

#LI-DR1

#LI-Remote

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice

Read the full description
Operations IT Engineer (Cloud) at Neo4j

Leads cloud infrastructure strategy and governance across the organization, balancing security, cost optimization, and developer enablement through mentorship and process improvements.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

About Neo4j:

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter.

Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Team:

Cloud environments are used at Neo4j to perform pre-sales, proof-of-concept, and solution engineering activities with minimal oversight by IT or Security. This role, which resides in IT, will help conceptualize the requisite activities and carve a path toward effective and responsible management of these environments. Some examples of work you’ve performed aligned with these types of activities could be related to finance (budgeting, cost allocation, right-sizing environments) cloud maturity (IaC, naming conventions, tagging initiatives) security (CPSM, asset management, vulnerability) or automation (service catalogs, provisioning, secure configurations). With the correct guidance and prioritization from you, we seek to accomplish wins for management and security while enabling engineers to work faster and more securely than they do today. This role is global and will work across the organization.

The Role:

  • Provide technical leadership through mentorship, documentation, reporting, and knowledge-sharing best practices to peers within IT and consumers of cloud infrastructure.
  • Play a crucial role in defining and delivering on the roadmap for cloud infrastructure.
  • Work with the security team to ensure alignment with their vision of cloud management, including compliance.
  • Liaise with Engineering teams on their use and management of cloud infrastructure to find synergies.
  • Operationalize the security, management and monitoring of cloud infrastructure.
  • Take on the Subject Matter Expert (SME) role for cloud in IT and continue to develop broad and deep understanding where opportunities may exist or when new offerings come to market.

Qualifications:

  • Bachelor’s degree (or greater) in Computer Science, Information Technology, or a related field.
  • Proven experience as a Cloud Engineer with in-depth knowledge of at least two of; AWS, GCP, and Azure.
  • Strong understanding of cloud security best practices and compliance standards.
  • Experience in designing and implementing cost-effective solutions in cloud environments.
  • Proficient in troubleshooting and resolving cloud-related issues.
  • Excellent communication and collaboration skills.

Preferred Skills:

  • Experience leading company-wide cloud initiatives.
  • Cloud certifications from AWS, GCP, and Azure.
  • Experience with DevOps practices and tools including Infrastructure as Code (IaC) solutions.
  • Familiarity with containerization technologies (e.g., Docker, Kubernetes).
  • Scripting and automation skills (e.g., Java, Python, Golang, PowerShell).

#LI-Hybrid

Why Join Neo4j?

Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

  • Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
  • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
  • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
  • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
  • Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
  • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)

(we)-[:FOCUS_ON]->(userSuccess)

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})

(we)-[:ASSUME]->(:Intent {direction:’Positive’})

(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read theprivacy notice regarding Neo4j’s recruitment process to understand how we will handle the personal data that you provide.

More information atwww.neo4j.com.

©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

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Operations Senior Manager Grants & Contracts at Jff

Manages grant and contract proposals, prospecting, and post-award tasks for a nonprofit education organization.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

Senior Manager, Grants & Contracts

Position Location: Flexible

About JFF

Jobs for the Future (JFF) drives transformation of the U.S. education and workforce systems to achieve economic advancement for all. Seeing that millions of people are unfairly shut out of quality jobs and the chance for a better life, our goal is to align education, workforce, and employment changemakers toward a shared North Star: By 2033, 75 million people facing systemic barriers to advancement will work in quality jobs. To achieve that goal, we design solutions, scale best practices, influence policy and action, and invest in innovation.

With a staff of more than 200 people across the country working remotely and in offices in Boston (headquarters), Washington, DC, and Oakland, California, we operate at the national, state, and local levels, forging deep partnerships with employers, investors, entrepreneurs, policymakers, and education and workforce development providers to break down barriers and reimagine what’s possible. We’re on a path of ongoing growth and expanding impact. We have an operating budget of $105 million, and we’re funded by dozens of leading government agencies, foundations, and corporations. Learn more about JFF and join us as we build a future that works—for everyone.

About the Position

Reporting to the Senior Director, Government Business Development, the Senior Manager, Grants & Contracts will support JFF’s pursuit and proposal development for mission-aligned federal, state, and/or local grants and contracts (most notably, the U.S. Departments of Education and Labor, and other agencies) as well as institutional and individual funding opportunities, as needed. To ensure that proposals are accurate, competitive, and ultimately successful, the Senior Manager will work closely with other colleagues on the Development Team as well as JFF staff members in program roles who are responsible for executing on these awards.

This role is designed to address critical capacity needs for supporting state and federal contract submissions, including prospecting, opportunity assessment, pre-bid setup and organization, proposal drafting and assembly, and post-award tasks. The work is increasingly proposal operations- and process-heavy, and strong execution capacity in this role will help free senior team leadership to focus on relationships and strategy. This is an exciting opportunity for someone who thrives on being organized, detail oriented, and energized by managing complex, mission-critical projects in a fast-paced government development environment.

What You’ll Do

Project Management of Proposal Process

  • Develop proposal templates, proposal elements documents, and timelines.

  • Coordinate proposal team meetings to include multiple JFF teams as well as external partners when appropriate.

  • Facilitate the request and receipt of resumes and other personnel materials from JFF staff and proposal materials from external partners.

  • Coordinate with other JFF departments including Finance for the development of budgets, budget narratives, and budget templates.

  • Project manage state and federal contract proposals that are often complex, run on compressed timelines, and require coordination across proposal team members, partners, and functional teams to produce drafts, budgets, letters of commitment, teaming agreements, supplemental documentation, editing, and submission materials.

Contribute to the Overall Effectiveness of JFF’s Development Team

  • Develop and/or improve proposal development processes in consultation with the Senior Director.

  • Update and create new government proposal templates as needed.

  • Manage federal and government proposal/award portals and accounts, including grants.gov, G5, JustGrants, etc., in consultation with the Senior Director.

  • Develop and maintain boilerplate language, past performance, and documentation for proposals.

  • Assist in monitoring government grant and contract opportunities.

  • Support institutional and individual funding opportunities, as needed.

Strengthen Government Development Operations and Execution

  • Support prospecting, opportunity assessment, and pre-bid setup and organization for state and federal opportunities.

  • Help build strong operational discipline around proposal execution for RFP-driven submissions that require technical understanding of government regulations and processes.

  • Contribute to process clarity and execution capacity in a function where the bulk of the work is proposal development and submission.

  • Partner with internal colleagues and external contributors to ensure proposal components are complete, well-organized, and submitted on time.

Who You Are

The qualifications listed within this job description are intended as a guide and we do not expect candidates to bring all experiences and skills listed. Research supports that self-selecting out of potential professional opportunities is particularly common among individuals with identities that are marginalized in professional spaces. So, if you believe that you can meet the overall expectations of the position, we encourage you to apply so that we have an opportunity to learn more about you and the unique strengths you would bring to the work.

  • You have previously managed programs/projects within the education, workforce, economic development, and/or other social impact setting. New hires at the Senior Manager level at JFF typically bring 5-10 years of prior professional experience through a combination of full-time, part-time, internship, and/or freelance positions.

  • You have familiarity with proposal development work, with a preference and interest in the landscape of government grants and/or contracts.

  • You value and are skilled at developing effective relationships with your colleagues and other stakeholders in order to collaborate on projects and make meaningful contributions to the work.

  • You are a creative problem-solver who pursues opportunities to improve processes, collect relevant data, leverage feedback, develop skills, and acquire knowledge to better support your team and increase the value of your work.

  • You have developed subject matter expertise within the field and are eager to leverage it within your work.

  • You demonstrate good judgment, clear analytical thinking, and strong decision-making skills.

  • You have strong time management skills in order to effectively execute multiple workstreams and priorities.

  • You set ambitious and achievable goals and manage your time effectively to consistently deliver high-quality outputs and fulfill commitments that align with your organization’s strategic goals.

  • You demonstrate awareness of your performance, impact, and of those around you with respect to the cultural context of your organization.

  • You are an active listener who communicates clearly, openly, and respectfully, whether verbally, in writing (reports, memos, briefs, etc.), and/or when facilitating.

  • You take ownership of work by keeping yourself and others focused and accountable to the work.

  • You leverage professional development and other learning opportunities to stay current with advances in your field and grow your subject matter expertise.

  • You possess high energy and passion for JFF’s mission and North Star, and the ability to apply JFF’s core values to all areas of your work.

  • You are energized by stewarding JFF’s inclusion, belonging, and well-being values and practices within your day-to-day work, including embracing and celebrating the differences that each individual brings to JFF.

  • You value building positive and collaborative relationships with others, including people whose identities and backgrounds differ from your own.

  • You are able and willing to travel up to 10%. This includes traveling to the Boston office up to 3 times per year to meet with the Development Team and participate in both team and organizational retreats, as needed.

What We Offer

At JFF, we’re fueled by the desire to create a world where everyone has equal opportunity for economic advancement. Our team works hard to push the boundaries of what is possible, and in return, we provide a gratifying work experience, competitive salaries, and a comprehensive benefits program that includes flexibility and choice as core values in order to support people wherever they are in their lives and careers.

JFF has offices in Boston, Oakland, and Washington, DC; employees are welcome to use JFF office space to work in-person or hybrid, or completely remote. To improve the employee experience and promote productivity while working remotely, JFF offers an annual home office stipend to all regular full-time and part-time employees. In addition, new employees receive office equipment as needed.

The hiring range for this role is $80,000 - $100,000annually, in alignment to JFF’s Senior Manager salary band and our compensation philosophy. Starting salaries for new hires will be determined based on a combination of the new hire’s relevant experience and market demands.

Equal Employment Opportunity at JFF

Inclusion, belonging, and well-being are core to JFF’s North Star and mission, and we seek to invest in and learn from those who represent the communities we serve as it is important to the success of our work and the engagement of our staff members. We aim to cultivate a culture that centers the overall care, well-being, and success of the employee through flexible work hours, balanced workloads, professional development, and career advancement opportunities for all.

JFF is a fair chance employer and in alignment to our North Star, we hire based on qualifications, and experience, and we are committed to fair opportunity for all qualified candidates – including those without a 4-year degree or formally incarnated individuals.

At JFF, we’re also committed to accessibility and want to ensure that everyone, including people with disabilities, can fully access and engage with our application and hiring process. If you are unable to complete this application due to a disability and/or have specific access/accommodation needs in order to fully participate in our hiring process, please contact us at hiringaccommodations@jff.org.

Positions at JFF are not eligible for employer-visa sponsorship or open to F-1 student visa holders.

To Apply

As part of your application, please include your resume and a thoughtful cover letter, addressed to Michelle Carson outlining how your skills and experience meet the qualifications of the position.

We are accepting applications through June 12, 2026. Applications submitted by that date will be reviewed and candidates will receive updates on their candidacy by the week of [week after the application deadline].

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Operations Order to Cash Senior Manager at Precisely

Leads order-to-cash process and system improvements across customer lifecycle using Salesforce and NetSuite, partnering with cross-functional teams on transformation initiatives.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely’s 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a “work from anywhere” culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it’s an exciting time to join Precisely!

Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.

Overview:

We are seeking a Senior Manager, Order to Cash (O2C) Business Transformation to lead end-to-end process and system improvements across the customer-to-cash lifecycle, with a primary focus on Salesforce (front office) and NetSuite (ERP/financials). This role will support the O2C transformation roadmap, partner with Sales Operations, Finance/Accounting, Shared Services, IT, and Operations, and deliver measurable improvements in customer experience, working capital, compliance, and scalability through process standardization, automation, and data governance.

What you will do:

  • Lead O2C transformation programs, including process redesign, operating model changes, policy/controls updates, and Salesforce/NetSuite enablement.
  • Partner with Sales Ops and Finance to improve upstream quote/order quality (products, pricing, discounts, contract terms) to reduce billing defects, disputes, and revenue leakage.
  • Define and govern integration touchpoints between Salesforce and NetSuite (customer/account, orders, invoices, payments, credits/returns), including error handling, reconciliation, and exception management.
  • Improve master data governance and controls (customer hierarchies, bill-to/ship-to, payment terms, tax attributes, product/catalog, and bank/payment details) to support accurate billing and clean close.
  • Enhance cash application efficiency (automation opportunities, payment matching, unapplied cash reduction) and strengthen cash forecasting inputs.
  • Define and track O2C KPIs (e.g., DSO, CEI, billing timeliness, invoice accuracy/first-pass yield, dispute cycle time, unapplied cash, write-offs) with actionable dashboards.
  • Ensure SOX/internal controls and audit readiness across order approvals, credit holds/releases, billing adjustments, credits/refunds, and segregation of duties.
  • Lead cross-functional workshops and change management (communications, training, SOPs) to drive adoption; provide executive-ready status, risks, and recommendations.

What we are looking for:

Required Qualifications:

  • Bachelor’s degree in Business, Finance, Accounting, Operations, Industrial Engineering, Information Systems, or related field (or equivalent experience).
  • 7+ years of experience leading or delivering process improvement / transformation initiatives within Order to Cash, Accounts Receivable, or related customer operations.
  • Demonstrated experience with end-to-end O2C processes: order management, billing/invoicing, credit, collections, cash application, disputes, and reporting.
  • Strong program/project management capabilities (scope, plan, RAID, stakeholder management, and benefits realization).
  • Experience partnering with systems teams on Salesforce and/or NetSuite enhancements, including translating business needs into user stories/requirements, supporting UAT, and driving go-live readiness.
  • Working knowledge of internal controls and compliance expectations (e.g., segregation of duties, approvals, auditability).
  • Advanced communication skills with ability to influence cross-functional leaders and drive decisions.
  • Experience in shared services or global process standardization in multi-entity / multi-currency environments.

Key Skills:

  • End-to-end process design and optimization (customer journey and back-office execution).
  • Change management and adoption planning (training, communications, stakeholder alignment).
  • Data-driven decision making; ability to define KPIs and build actionable insights from data.
  • Strong facilitation skills; able to lead workshops with diverse stakeholders.
  • Ability to balance customer experience with working capital, cost, and control requirements.
  • Clear documentation skills (process maps, SOPs, policies, and controls narratives).

This position is 100% remote anywhere in the US

#LI-DR1

#LI-Remote

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice

Read the full description
Operations Order to Cash Senior Manager at Precisely

Leads end-to-end order-to-cash process improvements and system transformations across Salesforce and NetSuite platforms.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely’s 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a “work from anywhere” culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it’s an exciting time to join Precisely!

Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.

Overview:

We are seeking a Senior Manager, Order to Cash (O2C) Business Transformation to lead end-to-end process and system improvements across the customer-to-cash lifecycle, with a primary focus on Salesforce (front office) and NetSuite (ERP/financials). This role will support the O2C transformation roadmap, partner with Sales Operations, Finance/Accounting, Shared Services, IT, and Operations, and deliver measurable improvements in customer experience, working capital, compliance, and scalability through process standardization, automation, and data governance.

What you will do:

  • Lead O2C transformation programs, including process redesign, operating model changes, policy/controls updates, and Salesforce/NetSuite enablement.
  • Partner with Sales Ops and Finance to improve upstream quote/order quality (products, pricing, discounts, contract terms) to reduce billing defects, disputes, and revenue leakage.
  • Define and govern integration touchpoints between Salesforce and NetSuite (customer/account, orders, invoices, payments, credits/returns), including error handling, reconciliation, and exception management.
  • Improve master data governance and controls (customer hierarchies, bill-to/ship-to, payment terms, tax attributes, product/catalog, and bank/payment details) to support accurate billing and clean close.
  • Enhance cash application efficiency (automation opportunities, payment matching, unapplied cash reduction) and strengthen cash forecasting inputs.
  • Define and track O2C KPIs (e.g., DSO, CEI, billing timeliness, invoice accuracy/first-pass yield, dispute cycle time, unapplied cash, write-offs) with actionable dashboards.
  • Ensure SOX/internal controls and audit readiness across order approvals, credit holds/releases, billing adjustments, credits/refunds, and segregation of duties.
  • Lead cross-functional workshops and change management (communications, training, SOPs) to drive adoption; provide executive-ready status, risks, and recommendations.

What we are looking for:

Required Qualifications:

  • Bachelor’s degree in Business, Finance, Accounting, Operations, Industrial Engineering, Information Systems, or related field (or equivalent experience).
  • 7+ years of experience leading or delivering process improvement / transformation initiatives within Order to Cash, Accounts Receivable, or related customer operations.
  • Demonstrated experience with end-to-end O2C processes: order management, billing/invoicing, credit, collections, cash application, disputes, and reporting.
  • Strong program/project management capabilities (scope, plan, RAID, stakeholder management, and benefits realization).
  • Experience partnering with systems teams on Salesforce and/or NetSuite enhancements, including translating business needs into user stories/requirements, supporting UAT, and driving go-live readiness.
  • Working knowledge of internal controls and compliance expectations (e.g., segregation of duties, approvals, auditability).
  • Advanced communication skills with ability to influence cross-functional leaders and drive decisions.
  • Experience in shared services or global process standardization in multi-entity / multi-currency environments.

Key Skills:

  • End-to-end process design and optimization (customer journey and back-office execution).
  • Change management and adoption planning (training, communications, stakeholder alignment).
  • Data-driven decision making; ability to define KPIs and build actionable insights from data.
  • Strong facilitation skills; able to lead workshops with diverse stakeholders.
  • Ability to balance customer experience with working capital, cost, and control requirements.
  • Clear documentation skills (process maps, SOPs, policies, and controls narratives).

This position is 100% remote anywhere in the US

#LI-DR1

#LI-Remote

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice

Read the full description
Operations IT Engineer (Cloud) at Neo4j

Leads cloud infrastructure strategy, cost management, and security governance across the organization while mentoring IT teams on cloud best practices.

Senior Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

About Neo4j:

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter.

Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Team:

Cloud environments are used at Neo4j to perform pre-sales, proof-of-concept, and solution engineering activities with minimal oversight by IT or Security. This role, which resides in IT, will help conceptualize the requisite activities and carve a path toward effective and responsible management of these environments. Some examples of work you’ve performed aligned with these types of activities could be related to finance (budgeting, cost allocation, right-sizing environments) cloud maturity (IaC, naming conventions, tagging initiatives) security (CPSM, asset management, vulnerability) or automation (service catalogs, provisioning, secure configurations). With the correct guidance and prioritization from you, we seek to accomplish wins for management and security while enabling engineers to work faster and more securely than they do today. This role is global and will work across the organization.

The Role:

  • Provide technical leadership through mentorship, documentation, reporting, and knowledge-sharing best practices to peers within IT and consumers of cloud infrastructure.
  • Play a crucial role in defining and delivering on the roadmap for cloud infrastructure.
  • Work with the security team to ensure alignment with their vision of cloud management, including compliance.
  • Liaise with Engineering teams on their use and management of cloud infrastructure to find synergies.
  • Operationalize the security, management and monitoring of cloud infrastructure.
  • Take on the Subject Matter Expert (SME) role for cloud in IT and continue to develop broad and deep understanding where opportunities may exist or when new offerings come to market.

Qualifications:

  • Bachelor’s degree (or greater) in Computer Science, Information Technology, or a related field.
  • Proven experience as a Cloud Engineer with in-depth knowledge of at least two of; AWS, GCP, and Azure.
  • Strong understanding of cloud security best practices and compliance standards.
  • Experience in designing and implementing cost-effective solutions in cloud environments.
  • Proficient in troubleshooting and resolving cloud-related issues.
  • Excellent communication and collaboration skills.

Preferred Skills:

  • Experience leading company-wide cloud initiatives.
  • Cloud certifications from AWS, GCP, and Azure.
  • Experience with DevOps practices and tools including Infrastructure as Code (IaC) solutions.
  • Familiarity with containerization technologies (e.g., Docker, Kubernetes).
  • Scripting and automation skills (e.g., Java, Python, Golang, PowerShell).

#LI-Hybrid

Why Join Neo4j?

Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

  • Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
  • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
  • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
  • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
  • Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
  • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)

(we)-[:FOCUS_ON]->(userSuccess)

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})

(we)-[:ASSUME]->(:Intent {direction:’Positive’})

(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read theprivacy notice regarding Neo4j’s recruitment process to understand how we will handle the personal data that you provide.

More information atwww.neo4j.com.

©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.

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